@import "https://fonts.googleapis.com/css2?family=JetBrains+Mono:wght@400;500&family=Manrope:wght@400;500;600;700;800&display=swap";
:root{--bg-primary:#fff;--bg-surface:#fff;--bg-card:#f8f9fa;--bg-card-hover:#f1f3f5;--bg-input:#fff;--border-color:#e2e4e8;--border-focus:#1d1e20;--text-primary:#1d1e20;--text-secondary:#5a5d6c;--text-muted:#727586;--primary:#1d1e20;--primary-hover:#36344d;--primary-glow:#1d1e2029;--accent-brand:#5025d1;--accent-brand-hover:#431eb0;--accent-brand-glow:#5025d138;--accent-flame:#dc2626;--accent-flame-hover:#b91c1c;--accent-flame-glow:#dc262638;--accent-water:#357df9;--accent-water-glow:#357df938;--contract-emerald:#059669;--contract-emerald-bg:#05966914;--contract-emerald-glow:#05966933;--danger:#dc2626;--danger-bg:#dc262614;--warning:#d97706;--warning-bg:#d9770614;--radius-sm:6px;--radius-md:10px;--radius-lg:16px;--radius-full:9999px;--shadow-sm:0 1px 3px #1d1e200d;--shadow-md:0 4px 16px #1d1e200f;--shadow-lg:0 12px 32px #1d1e2014;--font-main:"Manrope", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-mono:"JetBrains Mono", ui-monospace, monospace}*{box-sizing:border-box;margin:0;padding:0}html,body{background-color:var(--bg-primary);color:var(--text-primary);font-family:var(--font-main);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;min-height:100vh}a{color:inherit;text-decoration:none}.glass-panel{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm)}.container{max-width:1200px;margin:0 auto;padding:0 20px}.btn{border-radius:var(--radius-md);cursor:pointer;border:none;justify-content:center;align-items:center;gap:8px;padding:10px 18px;font-size:14px;font-weight:600;text-decoration:none;transition:all .2s ease-in-out;display:inline-flex}.btn-primary{background:var(--primary);color:#fff;box-shadow:0 3px 12px var(--primary-glow)}.btn-primary:hover{background:var(--primary-hover);box-shadow:0 5px 16px var(--primary-glow);transform:translateY(-1px)}.btn-flame{background:var(--primary);color:#fff;box-shadow:0 3px 12px var(--primary-glow)}.btn-flame:hover{background:var(--primary-hover);box-shadow:0 5px 16px var(--primary-glow);transform:translateY(-1px)}.btn-secondary{color:var(--text-primary);border:1px solid var(--border-color);background:#fff}.btn-secondary:hover{background:var(--bg-card);border-color:var(--text-primary)}.btn-danger{color:#dc2626;background:#fef2f2;border:1px solid #fecaca}.btn-danger:hover{color:#fff;background:#dc2626}.btn-success{color:#059669;background:#ecfdf5;border:1px solid #a7f3d0}.btn-success:hover{color:#fff;background:#059669}.btn-lg{border-radius:var(--radius-md);padding:14px 28px;font-size:16px}.btn-sm{padding:6px 12px;font-size:12px}.badge{border-radius:var(--radius-full);align-items:center;gap:6px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.badge-contract{color:#059669;background:#ecfdf5;border:1px solid #a7f3d0;box-shadow:0 1px 3px #0596691a}.badge-standard{color:#5f5d56;background:#f0eee9;border:1px solid #d8d6ce}.badge-urgent{color:#dc2626;background:#fef2f2;border:1px solid #fecaca;animation:2s infinite pulse-border}@keyframes pulse-border{0%{box-shadow:0 0 #dc262659}70%{box-shadow:0 0 0 6px #dc262600}to{box-shadow:0 0 #dc262600}}.form-group{margin-bottom:18px}.form-label{color:var(--text-secondary);margin-bottom:6px;font-size:13px;font-weight:600;display:block}.form-control{background:var(--bg-input);border:1.5px solid var(--border-color);border-radius:var(--radius-md);width:100%;color:var(--text-primary);padding:12px 14px;font-family:inherit;font-size:14px;transition:border-color .15s,box-shadow .15s}.form-control::placeholder{color:#8c8980}.form-control:focus{color:#16181d;background:#fff;border-color:#c2410c;outline:none;box-shadow:0 0 0 3px #c2410c26}.form-select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-position:right 14px center;background-repeat:no-repeat;padding-right:40px}.phone-input-wrapper{gap:8px;display:flex}.phone-country-select{flex-shrink:0;width:130px}.modal-overlay{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:1000;background:#16181d73;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal-content{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);width:100%;max-width:650px;max-height:90vh;padding:24px;overflow-y:auto}.desktop-nav,.desktop-auth{display:flex!important}.mobile-actions{display:none!important}.header-top-banner{display:block}@media (max-width:860px){.header-top-banner,.desktop-nav,.desktop-auth{display:none!important}.mobile-actions{display:flex!important}}.mobile-bottom-bar{display:none}@media (max-width:860px){.form-control,input,select,textarea{font-size:16px!important}*{-webkit-tap-highlight-color:transparent}button,a,input[type=button],input[type=submit]{touch-action:manipulation}.hero-cta-buttons{flex-direction:column;gap:12px;width:100%;max-width:380px;margin:0 auto;display:flex!important}.hero-cta-buttons .btn{justify-content:center;width:100%;padding:12px 18px}.hero-emergency-banner{text-align:center!important;flex-direction:column!important;justify-content:center!important;gap:10px!important;margin-top:24px!important;padding:14px 16px!important}.hero-emergency-banner .btn-danger{justify-content:center;width:100%}.hero-trust-metrics{margin-top:20px!important;padding-top:20px!important}}.hero-branded-wrapper{justify-content:center;align-items:center;gap:28px;max-width:980px;margin:0 auto 36px;display:flex}.hero-side-icons{flex-direction:column;flex-shrink:0;justify-content:space-between;gap:24px;display:flex}.hero-service-icon{object-fit:contain;filter:drop-shadow(0 4px 12px #16181d14);width:82px;height:auto;transition:transform .25s cubic-bezier(.34,1.56,.64,1),filter .25s}.hero-service-icon:hover{filter:drop-shadow(0 8px 18px #16181d24);transform:scale(1.08)translateY(-3px)}.hero-title{letter-spacing:-.02em;color:#16181d;text-align:center;flex:1;margin:0;font-size:clamp(22px,3vw,36px);font-weight:800;line-height:1.28}@media (max-width:860px){.hero-branded-wrapper{gap:16px}.hero-service-icon{width:60px}.hero-side-icons{gap:16px}}@media (max-width:580px){.hero-branded-wrapper{gap:10px}.hero-service-icon{width:44px}.hero-side-icons{gap:12px}.hero-title{font-size:19px;line-height:1.35}}.dispatcher-accordion-item{background:#fff;border:1px solid #ece9e2;border-radius:10px;transition:box-shadow .15s,border-color .15s;overflow:hidden}.dispatcher-accordion-item:hover{border-color:#d8d6ce}.dispatcher-accordion-item.is-expanded{box-shadow:0 4px 16px #0000000f}.dispatcher-row-header{cursor:pointer;-webkit-user-select:none;user-select:none;background:#fff;justify-content:space-between;align-items:center;gap:12px;padding:12px 18px;transition:background-color .15s;display:flex}.dispatcher-row-header:hover{background-color:#fbfaf8}.dispatcher-accordion-item.is-expanded .dispatcher-row-header{background-color:#fcfbf9;border-bottom:1px solid #ece9e2}.dispatcher-details-grid{grid-template-columns:1.2fr 1fr;gap:24px;display:grid}@media (max-width:992px){.dispatcher-details-grid{grid-template-columns:1fr;gap:20px}.dispatcher-row-header{flex-wrap:wrap;gap:10px}}@media (min-width:1024px){.mobile-only{display:none!important}.desktop-only{display:block}.desktop-only-flex{display:flex!important}.desktop-only-grid{display:grid!important}}@media (max-width:1023px){.desktop-only,.desktop-only-flex,.desktop-only-grid{display:none!important}.mobile-only{display:block}.mobile-only-flex{display:flex!important}}.touch-target{min-width:48px;min-height:48px}.submit-form-container{max-width:1280px;margin:0 auto;padding:32px 20px 60px}@media (min-width:1024px){.submit-form-grid{grid-template-columns:1.15fr .85fr;align-items:start;gap:32px;display:grid}.submit-sticky-sidebar{flex-direction:column;gap:24px;display:flex;position:sticky;top:84px}}@media (max-width:1023px){.submit-form-container{padding:16px 12px 90px}.submit-form-grid{flex-direction:column;gap:20px;display:flex}.mobile-step-card{border-radius:14px;padding:16px}}@media (min-width:1024px){.dispatcher-workdesk{grid-template-columns:410px 1fr;gap:24px;max-width:1700px;height:calc(100vh - 84px);margin:0 auto;padding:16px 24px;display:grid;overflow:hidden}.dispatcher-master-pane{border:1px solid var(--border-color);border-radius:var(--radius-lg);height:100%;box-shadow:var(--shadow-sm);background:#fff;flex-direction:column;display:flex;overflow:hidden}.dispatcher-master-header{border-bottom:1px solid var(--border-color);background:#faf8f5;padding:16px}.dispatcher-master-list{overscroll-behavior:contain;flex-direction:column;flex:1;gap:8px;padding:12px;display:flex;overflow-y:auto}.dispatcher-detail-pane{border:1px solid var(--border-color);border-radius:var(--radius-lg);height:100%;box-shadow:var(--shadow-sm);overscroll-behavior:contain;background:#fff;flex-direction:column;padding:24px;display:flex;overflow-y:auto}.dispatcher-ticket-card-item{border-radius:var(--radius-md);border:1px solid var(--border-color);cursor:pointer;background:#fff;padding:14px 16px;transition:all .15s}.dispatcher-ticket-card-item:hover{background:#fdfcfa;border-color:#d1cfc7;transform:translateY(-1px)}.dispatcher-ticket-card-item.is-selected{border-color:var(--primary);box-shadow:0 0 0 1.5px var(--primary);background:#fff8f5}}.mobile-sheet-backdrop{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background:#0f172a99;flex-direction:column;justify-content:flex-end;animation:.2s ease-out fadeInSheetBackdrop;display:flex;position:fixed;inset:0}.mobile-sheet-panel{overscroll-behavior:contain;background:#fff;border-top-left-radius:20px;border-top-right-radius:20px;flex-direction:column;max-height:90dvh;animation:.25s cubic-bezier(.16,1,.3,1) slideUpSheet;display:flex;overflow:hidden;box-shadow:0 -10px 40px #0003}.mobile-sheet-drag-handle{background:#d8d6ce;border-radius:999px;flex-shrink:0;width:40px;height:5px;margin:10px auto 6px}.mobile-sheet-body{-webkit-overflow-scrolling:touch;flex:1;padding:16px 20px 24px;overflow-y:auto}@keyframes fadeInSheetBackdrop{0%{opacity:0}to{opacity:1}}@keyframes slideUpSheet{0%{transform:translateY(100%)}to{transform:translateY(0)}}.hero-services-mobile-grid{display:none}@media (max-width:860px){.hero-side-icons{display:none!important}.hero-services-mobile-grid{grid-template-columns:repeat(2,1fr);gap:10px;width:100%;max-width:420px;margin:20px auto 24px;display:grid}.hero-service-mobile-card{text-align:left;background:#fff;border:1px solid #ece9e2;border-radius:12px;align-items:center;gap:10px;padding:10px 12px;display:flex;box-shadow:0 2px 8px #0000000a}.hero-service-mobile-card img{object-fit:contain;flex-shrink:0;width:36px;height:36px}.hero-service-mobile-card span{color:#16181d;font-size:13px;font-weight:700;line-height:1.2}}.test-send-grid{grid-template-columns:1.2fr 1fr auto;align-items:flex-end;gap:12px;display:grid}.test-send-grid .form-control{height:44px}.test-send-grid .btn{white-space:nowrap;height:44px}@media (max-width:860px){.test-send-grid{grid-template-columns:1fr;align-items:stretch}}